Customer Support

Frequently Asked Questions (FAQ)

You can find most of the answers to your questions in the FAQ (Frequently Asked Questions) section, which has been carefully written by our qualified Customer Support team. That way you will be able to find the answers you are looking for, fast and easily.

If you cannot find the answers to your questions in this FAQ section, then please get in contact with Mr Win Customer Support. Our trained and friendly support team is always looking forward to helping you with questions you might have, related to the Mr Win site, bonuses, registration, or any other queries you could have.

In order to help you as soon as we can, please provide us the following information:
•    Full name and address
•    Email address (the one registered at Mr Win)
•    Date of birth

  • Email Support

    Mr Win support team is always ready to help you. If you have a question or need assistance, please email us at

  • Our intention is to give a fast and precise response within a few hours.


  • Live Chat Support

    The fastest way to get in contact with Mr Win Customer Support is by using our Live Chat, and you can find it in the bottom right on all Mr Win pages. If by any chance we are not capable to answer to your questions through this channel, then our team will contact you and send an answer as soon as possible.